Cost of ownership · Free calculator

Cheap vs reliable tracker: failure, RMA, re-visit and downtime cost

Is the cheapest unit really the cheapest? Put a cheap and a reliable tracker or MDVR side by side: failure rate, hardware per failure, technician re-visits, vehicle hours lost, warranty and replacement cycle. See the total over the term and the month the order changes.

Runs in your browserNothing is sent anywhereExample values, replace them

Example values. Every starting figure only shows how the maths works. Replace it with your quote, contract or service records.

Number of vehicles in the project. Results are for the whole group.

years

Costs are added up over this many years, from 1 to 10.

 / hour

Example value. What an hour without the vehicle costs you: lost trips, a stand-in vehicle, overtime. Used for the hours lost in a failure.

The Reliable unit and Cheap unit tabs hold the figures of each unit. The units are ranked by their total cost over the term.

How this is calculated
total = devices + rent + SIM and data + platform + support + failures failures = failed units per month x months x (visit + downtime + hardware after warranty) cost per vehicle per month = total / (vehicles x months)
CompareBased on values entered

Attach the comparison to your purchase request

A report with your inputs, the two units, the cost anatomy and the break-even month.

Cost of ownership report

Take the full comparison to the purchase decision

  • Your inputs for both units
  • Total, cost per vehicle per month, and cost at 3 and 5 years
  • Where the money goes in each option
  • Cumulative cost and the break-even month
  • Method and next steps
Who pays for what

Seven cost lines, two units

Each option moves cost from one line to another. This table shows where each line usually lands, so you know which quote to ask for.

  • Covered
  • You pay, or check the contract
  • Not in this option
Cost lineReliable unitCheap unit
Unit purchaseYou payQuoteYou payQuote
InstallationYou payTechnicianYou payTechnician
SIM and dataYou payOperator planYou payOperator plan
Hardware of a failed unitWarrantyThen you payWarrantyThen you pay
Technician visitYou payEvery failureYou payEvery failure
Vehicle downtimeYou payHours lostYou payHours lost
New units at end of lifeYou payAt the cycleYou payAt the cycle, sooner

What does the failure cost calculator compare?

The calculator puts two units for the same vehicles side by side for the same number of years: a reliable unit that costs more, and a cheap unit that may fail more often and wear out sooner. For each it adds the day-one cost, the SIM fees, support, and what failures cost: the hardware after the warranty, the technician visit and the hours the vehicle is out of service. It shows the total, the cost per vehicle per month, the cost at 3 and 5 years, the month when the order changes, and the failure rate at which the cheap unit stops being the cheaper one.

What data do you need?

InputWhere to find itTip
Unit price, installation, setup feeSupplier or installer quoteAsk for the price with installation and cable, and check whether VAT is in it.
SIM and dataOperator planUse the plan for the data the unit really sends. Check roaming and overage rules.
Failure rateYour service ticketsUnits that failed or needed a visit in a year, divided by units in service.
Hardware cost, visit cost, hours lostLast repair invoices and workshop recordsUse what a failure really cost you, not the list price of the part.
Warranty and replacement cycleContract and datasheetRead what the warranty covers. Many cover the part only, not the visit.
Cost of one vehicle-hourOperations or financeLost revenue or the cost of a stand-in vehicle, per hour.

How is the cost of ownership calculated?

The calculator works for the whole group of vehicles and adds the lines of each option for the number of months in the term. Money is not discounted.

Devices and replacements

devices (buy) = (unit price + installation) x vehicles x (1 + replacements) replacements = max(0, ceil(months / cycle in months) - 1)

Monthly fees and support

SIM, data = SIM x vehicles x months support = training (once) + maintenance per year x vehicles x months / 12

Failures

failed units per month = vehicles x failure rate / 12 visits = failed units per month x months x visit cost downtime = failed units per month x months x hours lost x cost of one vehicle-hour hardware = failed units per month x hardware cost x max(0, months - warranty months)

Break-even month

break-even month = first month where the option that was cheaper on day one costs as much as the other searched up to month 180 (15 years)

Failure rate at equal cost

total(r) = a + b x r (the total is a straight line in the failure rate r) equal-cost rate r* = (total of the reliable unit - a) / b

A replacement happens only if the cycle ends before the end of the term. A five-year cycle in a five-year term means no second purchase. The warranty counts from the first installation and is not renewed when units are replaced.

These are accounting identities. No figure comes from a standard or a datasheet: every price, rate and period is yours.

How do you read the results?

  • Start with the total, then the day-one cost. The option with the lowest day-one cost is often not the lowest over the term. The over-time tab shows when the order changes.
  • Look at the failure share. If most of an option's cost is failures, ask for its field failure data before you sign.
  • Test the failure rate. The equal-cost rate tells you how reliable the low-cost unit must be to win. Compare it with the rate you can document.

Common mistakes when comparing tracking units

  • Comparing unit prices only. The unit is one line of nine.
  • Using a failure rate from a brochure. Use your own service records, or run a pilot on a few vehicles first.
  • Leaving out downtime. A visit costs more than the technician when the vehicle cannot work.
  • Comparing different terms. Compare all options over the same years.
  • Mixing prices with and without VAT. Enter every amount on the same basis.

Assumptions and limits

The results are estimates from the values you enter. The starting values are examples, not prices, failure rates or warranty terms of any product. Failures are spread evenly across the months as an expected value, so a real year can be better or worse. Money is not discounted, and financing, VAT, tax effects and resale value are not included. Replacement units get no new warranty. The break-even search stops at 15 years. Check supplier terms in the signed quote and contract.

Related Tracom solution

Fewer visits, failures you can count

Visits and downtime are two of the nine lines in this sum. Tracom devices take configuration and firmware changes over the air, so many settings changes can be made without a technician. Replace the example values with the datasheet and the warranty terms of the unit you choose.

  • Over-the-air updates. Settings and firmware reach the device without a visit to the vehicle.
  • Datasheet values. Ask for the warranty, the replacement terms and the expected life of the Tracom ST100 or M1N, then enter them in the warranty and cycle fields.
  • A pilot first. Fit a few vehicles and count the failures yourself. Your own rate beats any brochure.
Questions

Questions about the cost of tracking and video units

Need help with your own figures? Contact Tracom.

Why is the unit price such a small part of the cost?

Because the SIM fees and the failures repeat. Every failure brings a visit and hours lost, and the hardware once the warranty ends. Compare the units over the term, not on the price sheet.

Can a low-cost unit really cost more than a better one?

It can. The calculator adds what each failure costs: the part, the technician visit and the hours the vehicle is out of service. If the cheaper unit fails more often, has a shorter warranty or needs replacing sooner, the gap closes and can flip. Enter your own records to see which way it goes.

Where do I get the failure rate?

From your service tickets: units that failed or needed a visit in a year, divided by units in service. For a new device, fit a few vehicles first. Treat a supplier figure as a claim until your own pilot confirms it.

How is the break-even month found?

The calculator adds up each option month by month. The break-even month is the first month where the option that was cheaper on day one costs as much as the other. If that never happens within 15 years, it says so.

Does the calculator include VAT, financing or resale value?

No. It does not include VAT, interest or resale, and it does not discount money over time. Enter amounts before VAT if you recover it, on the same basis for every option, and compare all options over the same term.

Does Tracom guarantee these results?

No. The calculator organizes your own quotes and records. It does not know your contract, your operator plan or your failure history, and the starting values are examples. For device specifications and warranty terms, use the Tracom datasheet and your signed quote.

Let's talk about your fleet

Put real numbers in the comparison

Tell us your fleet size and vehicle types. Ask for the datasheet, warranty terms and replacement policy of the Tracom ST100 or M1N, and replace the example values before you decide.

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