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Which documents should a tracker or MDVR vendor send you?

Pick the device and the market. See the document types to ask for, what each one proves and how to verify it. Then record what the vendor sent and see what is missing, open or expired.

  • Document types only
  • Runs in your browser
  • No certificate of any company

The type decides which documents are core.

Some documents exist only in some markets, for example the seller registration.

The matrix on the right shows every document by device type. Core means ask every time. Open a document to see what it proves, what it does not prove and how to verify it.

How the library is built

Each document type has a level for each device type and market: core, if it applies, or not usual. The levels reflect typical tender practice, not a regulator's list, and your tender decides.

Documents to ask forTypes, not certificates

Keep the review for the tender file

Report with the document types, the status of each document and the request text.

Vendor pack review

Get the document list and the pack review as a record

  • The document types for your device and market
  • What each type proves and how to verify it
  • Status, expiry and next step for each document
  • The request text for what is missing
  • Sources and the date they were checked

What is a document library for?

A row of logos on a vendor's site tells you nothing. A buyer needs the document behind each claim: who issued it, for which model, and until when. This library lists the types of documents to ask for, what each one proves, what it does not prove, and how to verify it.

Pick your device type and market, then ask for the core documents in your first message. When the replies arrive, record them in the pack review. The tool shows what is verified, what is open, what is missing and what has expired.

This library lists document types, not anyone's certificates

It holds no certificate of any company, Tracom included. Ask each vendor for the current document and verify it with the issuer.

Which documents does a buyer ask for?

Nineteen types in five groups. Which ones are core depends on the device and the market.

  • Approvals and registrations: the national regulator's entry for the exact model, the seller's or importer's registration where the market asks for it, and an authorization letter when the seller is not the maker.
  • Conformity and test evidence: the maker's declaration, lab test reports, and the evidence your use needs: vehicle EMC mark, IP rating, vibration and temperature, battery transport, hazardous area, sensor calibration.
  • Quality and information security: a quality certificate for the maker and an information security certificate for the company that hosts your data.
  • Product and warranty: the datasheet with the revision, the warranty terms and a photo of the label.
  • Service and data: the tracking service provider's authorization and a statement on where data is hosted and how long it is kept.

A UAE tracker has 7 core types. A Saudi tracker has 8, because the tracking service authorization becomes core. A sensor has 4: IP rating, calibration certificate, datasheet and warranty.

How does the pack review work?

Core documents = types marked Core for your device and market Status = Missing, Requested, Received or Verified, then checked against the expiry date Expiring = expiry date − check date ≤ your warning window (days) Coverage = verified and valid core documents ÷ core documents Verdict = Gaps to close if a core document is missing or any document has expired, Pack in progress if anything is open, otherwise Pack complete
Verified and validOpen or close to its endMissing or expired

Declarations, datasheets and warranty terms usually carry no expiry date. Registrations, calibration certificates and ISO certificates do, so the tool asks for the date.

Worked example: a UAE tracker pack

The tool opens with a sample pack for a UAE tracker, with placeholder references. Seven documents are core.

  • Verified and valid: the registration for the model and the datasheet. That is 2 of 7, a coverage of 29%.
  • Open: the declaration of conformity is received but not verified, and the test reports are requested but not received.
  • Not requested yet: the seller registration, the warranty terms and the label photo.
  • Expired: an ISO 9001 certificate ended 20 days ago. It is not core here, but any expired document stops the pack.
  • Verdict: gaps to close. The request text lists the five items to chase.

How to read the result

  • Pack complete: every core document is verified and valid. Keep dated copies and track the expiry dates.
  • Pack in progress: nothing is missing or expired, but some documents are open, unverified or close to their end.
  • Gaps to close: a core document is missing or a document has expired. Do not rely on the pack yet.
  • Coverage counts verified documents only. A received document does not count until you verify it with the issuer.

Common mistakes

  • Counting a logo as a document. Ask for the file, not the picture.
  • Treating a declaration as a test report. A declaration is a claim. A lab report is a measurement.
  • Accepting a document for another model or revision. Match the model name and the revision.
  • Forgetting the dates. A registration or a calibration that ends before your project needs a renewal plan.
  • Mixing device and service. Device documents do not authorize the tracking service.

Sources and last review

  • IEC 60529, Degrees of protection provided by enclosures (IP code).
  • UN Regulation No. 10, electromagnetic compatibility of vehicles (UNECE).
  • UN Manual of Tests and Criteria, Section 38.3, lithium batteries.
  • ISO 16750, environmental conditions and testing for electrical and electronic equipment in road vehicles, and IEC 60068, environmental testing.
  • ISO 9001 quality management and ISO/IEC 27001 information security management.
  • IECEx, the IEC system for equipment in explosive atmospheres, with an online certificate database.
  • Regulator pages read on 26 October 2026 and checked again on 3 November 2026: TDRA, TRA Oman, CST.
Sources and date checked: 3 Nov 2026

The table of document types reflects typical tender practice. It is not a regulator's list. Your tender, your client and your regulator decide what is mandatory, and they can change it.

Assumptions and limits

The tool tracks what you type. It reads no document and sends nothing anywhere. A verified status is your own judgment after you checked the document with its issuer. The tool is not legal advice and does not confirm that any document is genuine.

Related Tracom solution

Request the pack in writing, then verify it

When you request documents from Tracom, send the model name, your market and the tender name. We answer with the documents we can provide for that exact model and say plainly which ones we cannot. Verify each with its issuer, as you would for any vendor.

  • One written request with the model, the market and the tender.
  • The current document, not an old copy or a logo.
  • The issuer's contact, so you can verify each one.
  • A dated record of what you received and checked.
Questions

Questions about vendor documents

Preparing a tender? Contact Tracom.

Which documents should I always ask for?

The registration for the exact model in your market, the datasheet with the revision, the warranty terms and a photo of the label. For radios, add the declaration of conformity and the test reports. The tool marks these Core.

Is a CE mark enough?

No. CE is the maker's declaration for the European market. A GCC regulator keeps its own list for your country, so check the regulator's page as well.

What if a vendor will not share test reports?

Reports are often shared only under a confidentiality agreement. Ask for the summary page with the lab name, model, standards and date, and sign the agreement if the tender requires the full report.

How long are documents valid?

Declarations, datasheets and warranty terms usually have no expiry date. Registrations, ISO certificates and calibration certificates do. Enter the date from the document.

Can I use this for a tender submission?

Use it to plan the request and track the replies. The tender text decides which documents are mandatory and in which form.

Does Tracom publish its certificates here?

No. This library lists document types, not any company's certificates. Ask us, as you would any vendor, for the current document for the exact model, and verify it with the issuer.

Preparing a tender?

Send the model name, the market and the tender

Tell us which device, which market and which tender. We will tell you which documents we can send for that exact model, and which we cannot.

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