Compliance · Free quiz

Tracker and camera data readiness for insurance claims

Ten questions on what your trackers and cameras record, how long the data is kept and how fast you can pull a clip or a trip after a claim. You get a readiness score out of 100, the device records insurers and brokers commonly ask for, and the gaps to close first.

  • Runs in your browser
  • 10 questions, about 3 minutes
  • Indicative, not an insurance verdict

Example answers are selected. Change them to match your fleet today, and pick the answer that fits most of your vehicles.

Your fleet today
1. How many of your vehicles carry a tracking unit that logs position, speed and ignition?

Count units that report today, not units that are fitted but silent.

2. Do your vehicles have in-cab (DSM) and road-facing (ADAS) cameras that record?

A DSM camera watches the driver and an ADAS camera watches the road. If you have only one type, pick partly.

3. How long do you keep video, and is the period written down?

There is no one correct period. What matters is that it is set, written and long enough for the time a claim can stay open.

4. Can you show which driver had which vehicle at a given time?

A roster says who should have driven. A log from the vehicle says who did.

5. Do you produce driving-behavior reports (speeding, harsh braking, fatigue and distraction alerts) and review them?

The review counts as much as the report. A note of what you did next is the proof.

6. Do you keep training records for drivers, including training after alerts or incidents?

One line per session is enough: driver, date, topic and the reason.

7. Do you have a written incident-reporting procedure?

One page that a driver can follow at the roadside.

8. After an incident, can you produce the footage with time and location within one working day?

Think of a real or test case, not what the system could do in theory.

9. Do you keep a maintenance and inspection log for each vehicle?

Dates and what was done, per vehicle.

10. Who can view and export video, and is it controlled and logged?

Footage shows people. Control and logging protect them and you.

About your renewal

Both fields are optional. They only shape the renewal plan and the pilot suggestion.

Used only to suggest a pilot group. Leave empty to skip.

Used only to suggest how to spend the time you have. Leave as it is to skip.

How the score works
credit per answer: yes 1, partly 0.5, no 0 score = sum(weight x credit) / sum(weight) x 100 band (indicative): 75 and above ready, 45 to 74 partly ready, below 45 not ready yet record status = the weakest answer behind it
Your readinessIndicative

Keep the record checklist

A report with your answers, the status of seven records, the gaps and a plan.

Readiness report

Get the score, the record checklist and the gap plan in one report

  • Your score and band, marked indicative
  • Status of the seven records insurers commonly ask for
  • Gaps ranked by points lost, each with a next step
  • A renewal timeline and a suggested pilot group
  • Method and limits

What do insurers and brokers commonly ask for?

There is no single list. Each insurer and broker sets its own requirements, and they differ by country, vehicle type and cover. Still, the same seven records come up often at renewal and after an incident.

Records behind the quiz
RecordTypical requestQuestions
Driving-behavior reportsMonthly report with speeding, harsh events and alert counts, and notes on follow-up.Q5, Q1
Incident clips with time and placeFootage of the event that shows when and where it happened.Q8, Q2
Driver identification logWhich driver had which vehicle at a given time.Q4
Driver training recordsDates and topics per driver, including training after alerts or incidents.Q6
Video retention and access policyThe written retention period, who may view and export, and how exports are logged.Q3, Q10
Maintenance and inspection logService and inspection dates for each vehicle.Q9
Incident-reporting procedureWho to call, the time limit and what to collect.Q7

Treat the list as a starting point. Ask your broker which records your policy and claims team want, and keep them current.

How is the score calculated?

Each answer earns credit: yes is 1, partly is 0.5 and no is 0. Every question has the same weight by default. The score is the weighted credit as a percentage, rounded to a whole number, and the band comes from that number.

credit per answer: yes 1, partly 0.5, no 0 score = sum(weight x credit) / sum(weight) x 100 band (indicative): 75 and above ready, 45 to 74 partly ready, below 45 not ready yet record status = the weakest answer behind it

A record is only as strong as the weakest answer behind it. Incident clips need cameras and a way to retrieve them, so a fleet with cameras but no retrieval test still shows a gap.

Score bands (indicative)
BandScoreWhat it suggests
Ready to present75 - 100indicativeYour records look strong. Check the list with your broker before you submit.
Partly ready45 - 74indicativeSome records exist. Close the top gaps before renewal.
Not ready yet0 - 44indicativeStart with written procedures and logs, then plan devices.

Typical values. The 75 and 45 limits and the equal weights are editable defaults in the page configuration. They are not insurer thresholds.

Worked example

The default answers give a score of 55. The example answers are not a benchmark.

  • Three yes answers (tracking, incident procedure, maintenance log) earn 3.0 credits.
  • Five partly answers (cameras, retention, behavior reports, training, video access) earn 2.5.
  • Two no answers (driver identification, footage retrieval) earn 0. Total 5.5 of 10, so the score is 55: partly ready.
  • Records: 2 ready (maintenance log, incident procedure), 3 to check, 2 missing (driver identification log, incident clips).
  • The two largest gaps cost 10 points each: driver identification and footage retrieval.

How do you read the result?

  • The score starts a conversation. Two fleets with 55 can have different gaps, so read the record list before the number.
  • Partly is a real answer. It tells you where the next hour of work goes.
  • Paper gaps close this week. Procedures, logs and policies need a decision, not a device.
  • Device gaps take weeks. Cameras and driver identification need fitting and a test before they produce records.
  • Repeat after each change. Keep the dated reports as your own history.

How do you close the gaps before renewal?

Work in this order. The first three steps cost time, not money.

  1. Write down what you already do

    Put the incident procedure, the retention period and the video access rules on paper.

  2. Start the logs

    Driver training, maintenance and a monthly review of behavior reports, each with a date and a note.

  3. Test retrieval

    Pick a past trip and produce the footage, time and position. Time it, and fix what slowed you down.

  4. Fit devices where records cannot exist without them

    Tracking, cameras and driver identification create records that no spreadsheet can.

  5. Keep the reports

    A few months of dated reports show a pattern, which is stronger than a single report.

  6. Show the file early

    Take it to your broker well before renewal and ask what is missing.

Assumptions and limits

The answers are self-reported and not checked. Weights are equal by default and the bands are indicative. The quiz uses no insurer data and promises no change in premium, cover or claims outcome. It is not an insurance, audit or compliance assessment. To go deeper, see the Footage Access Request and Chain-of-Custody Log.

Related Tracom solution

Turn the gaps into records your devices create

Tracom designs the devices that record the evidence: the ST100 tracker for position and driving events, and the M1N MDVR for video. Camera options such as DSM/ADAS are confirmed with the Tracom team.

  • M1N MDVR records video, so footage exists before anyone asks for it. Camera options such as DSM/ADAS are confirmed with the Tracom team.
  • Tracom ST100 logs position, speed and ignition to build the history of each vehicle.
  • Driver identification with ID tags ties each trip to a named driver.
  • SCMS portal holds reports and settings, and devices take firmware updates over the air.
Questions

Questions about insurance readiness

Want to talk about records and devices? Talk to Tracom.

Does this quiz tell me what my insurer will accept?

No. Insurers and brokers set their own requirements, and they differ by country, vehicle type and cover. The quiz shows how complete your own records are. Ask your broker which records your policy and claims team want.

Which records do insurers usually ask for?

The same seven come up often at renewal and after an incident: driving-behavior reports, incident footage with time and place, a driver identification log, training records, a video retention and access policy, a maintenance log and an incident-reporting procedure. Treat it as a starting list, not a rule.

How long should we keep video?

There is no single answer. It depends on your policy, how long claims can be opened, your storage and local rules. Write the period down, check it with your broker and a legal adviser, and make sure your storage can hold it.

Will cameras or tracking lower my premium?

This quiz makes no such promise. Some insurers may take records into account and some may not. Ask yours. The practical gain is faster, better-documented answers when something happens.

Is driver video personal data?

Usually, yes. Tell drivers that cameras are in use, limit who can view and export footage, and log every export. Check the privacy rules where you operate. Policies and notices need legal review before use.

What does Tracom do, and what does it not do?

Tracom makes the devices that record tracking, driver and video data. Tracom is not an insurer or a broker, does not assess your cover and cannot say what an insurer will accept. The score is a self-check you run on your own answers.

Let's look at your gaps

Show us your gaps and we will show you which records a device can create

Tell us your fleet size and renewal month. We will show how Tracom ST100 and M1N record tracking, driver and video data, and which retention your setup can support.

Related tools and resources

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