What counts as an incident with device data
Any event where location history, video, driver images or account data from your devices reach someone who should not have them, or go missing. Most start with something physical or a simple mistake: a card left in a workshop, a forwarded clip, a shared password, a device sent back with its storage still full.
Log it even when you are not sure it matters. A row costs a minute, and the decision not to notify is easier to explain when it is written down.
The first hour
The First steps sheet puts the device facts first, because they are the ones that disappear: the IMEI, the SD card serial, the last report time and the access logs before they roll over.
- Write the time the incident was found and who found it.
- Write down the vehicle, the device IMEI and the SD card serial involved.
- Disable the portal user involved or reset its password.
- Ask whoever received a clip or an export to delete it and confirm in writing.
- For a stolen device, ask your SIM provider to suspend the SIM.
- Check on the platform when the device last reported and what it uploaded.
Why the notification periods are empty
Notification periods differ by country, by sector and by contract, and they change. A template that prints one number invites you to trust it. Here every period is a cell you fill after you verify it, with the source link and the date you checked.
The Internal row holds example targets of 24 and 72 hours so the log shows a working deadline. They are your company targets, not legal periods. Change them.
Sources to verify
Saudi Arabia: the Personal Data Protection Law, with the Saudi Data and AI Authority (SDAIA) as the authority. Our reference is the law text on the SDAIA site, checked on 2026-11-03. Verify against the current official text.
United Arab Emirates: Federal Decree-Law No. 45 of 2021. Its executive regulations were reported as unpublished in January 2025, and still reported as not issued in August 2026. Verify against the current official text.
Limits
The pack is a record. It is not legal advice and does not assess your case. It does not show that you meet any law. Ask counsel for the periods and the decisions.